Refund Policy

This Refund Policy explains how refunds and cancellations work for MorphPost, operated by [COMPANY] ("we", "us"). Payments are processed by our payment provider, who acts as merchant of record where applicable.

1. Free plan

The free plan requires no payment and can be used without a card. Nothing to refund.

2. Subscriptions (Basic, Pro, Agency)

You can cancel auto-renewal at any time from your dashboard. When you cancel, your plan remains active until the end of the current paid period, after which it will not renew.

If you are unsatisfied, you may request a refund of your most recent payment within 14 days of that charge. Approved refunds are returned to your original payment method.

3. Lifetime Deals (LTD)

Lifetime purchases include a 14-day money-back guarantee. Request a refund within 14 days of purchase and we will refund your payment in full, provided the account has not shown abusive usage.

4. How to request a refund

Email [email protected] (or use the in-app support/refunds area) with your account email and the reason for the request. A human reviews every request, typically within 2 business days. Approved refunds are issued by our payment provider to your original method.

5. Non-refundable situations

• Requests made after the applicable refund window has passed.
• Accounts suspended for violating our Terms of Service.
• Usage indicating abuse — e.g. consuming a period's full token allowance and then requesting a refund.

6. Chargebacks

If you have a concern, please contact us first — we aim to resolve issues quickly and fairly. Filing a chargeback without contacting us may result in account suspension.

7. Contact

Questions about this policy: [email protected]. Company: [COMPANY], governed by the laws of [JURISDICTION].